Bishkek Car Rental

Person who is legally capable of entering into an agreement with BishekBook.kg and is prepared to accept responsibility for the Vehicle throughout the Hire Period;

And who provides valid identification documents as indicated below:

⦁ Passport

⦁ Driving license

You can contact us via the hotline at + 996 502 000 177 24/7. You will also have the phone number of your booking manager when making a booking

The age of the driver to access the rental is 21 years old to 65 years old.

Minimal Driving Experience is 3 years.

Yes, you will need a valid International driving license to drive a car in Kyrgyzstan.

You need to hold a B-category license for at least 3 years, and it must be currently valid.

Also you need international driving license or translation

No, you need to upload a driving license on web site www.bishkekbook.kg before you can rent a car.

No, you need to upload the original license copy, it must be legible, in clear version and valid for the whole period of the rental.

Yes, you can pick-up & drop-off the car at a different location in Kyrgyzstan for an additional charge.

Yes, you can pick-up the car at Manas International airport, however extra charges set by the system will be applicable.

Yes, you can drop off the car in a different location in Bishkek. Just select the pick-up and drop off locations when booking

If you get fined by police, you will get a fine voucher which you have to pay in closest bank office.

If you cannot find a way to pay a fine, bring it to the office and our team will help you.

In case of fine by automatic cameras the fine will be sent to you by email within 21 business day.

Traffic fine processing fee – 100KGS per 1 fine.

No, vehicles can only be driven on the territory of Kyrgyzstan.

The safety deposit shall be blocked (pre-authorized) on credit card of the main person who is signing the Rental Agreement.

Deposit will vary depending on the car category.

All vehicles start from 300 USD.

Safety Deposit can be done by credit card only.

Credit card cannot be used twice to block a deposit.

No, it is not debited, but as a guarantee the amount is “blocked”(pre-authorized) on the credit card when the vehicle is collected.

No. The cost of renting a vehicle does not include fuel.

Fuel policy: Full tank to Full tank.

The vehicle is consigned to the customer with full fuel tank and should be returned in the same condition

Yes, an additional driver can be added for an extra charge. A maximum of two drivers is allowed.

In case of mechanical breakdown you are obligated to stop Vehicle to prevent more serious breakdown.

1. Immediate Actions

• If a mechanical failure occurs, you must stop the vehicle immediately to avoid more serious damage.

• Continuing to drive a vehicle in a defective condition is prohibited, as it may lead to a traffic accident.

2. Notifying the office

• You must contact the BishkekBook office immediately and describe the problem in detail.

• Follow the instructions provided by the company employee.

Conditions for car repair

Lessee’s liability

• If the breakdown occurred due to the driver’s fault and is not an insured event, the repair costs are paid by the lessee in accordance with the current rental agreement.

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Breakdown Solution Options

1. On-Site Repair

If there is a suitable car repair shop with qualified specialists nearby, on-site repair is possible.

A BishkekBook mechanic will agree on all details with a local specialist.

If necessary, spare parts will be delivered to the workshop by BishkekBook.

2. Service Team Departure

In some cases, a service team can be arranged to visit the breakdown site.

Arrival time depends on the distance and availability of the route.

3. Delivery to Bishkek

If on-site repair is not possible, the car will be transported to Bishkek by tow truck

In case of a minor malfunction that allows movement, independent travel to the service center is permitted after approval from BishkekBook.

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Additional conditions

In rare cases, repairs are possible only in a professional service center in Bishkek.

Such repairs may take a long time.

In this case following policy will be applied:

The guest will be refunded the cost of unused rental days.

Expenses related to forced changes in route, accommodation or other related costs are not compensated.

1. Make sure that everyone is safe and that medical assistance is not required.

2. Contact us, and we will determine the most appropriate course of action given the current situation.

3. Call the police officers to the scene.

4. Take a photo of the vehicle & accident place from different angles.

5. Follow the instructions of the police officers: (The driver should be with the police officer personally)

Police will seize your driver’s license and technical passport of the car

Police will tow the car to the police parking lot.

Police will issue documents about the accident: Resolution of Accident, Accident Scheme, Accident Reference, Medical Alcohol Test

Police procedures take up to 1 business day.

6. Pay an official government fine for being involved in a traffic accident, towing a vehicle, and damaging property.

7. Obtain all the required documents.

8. Visit our company office to sign documents and complete the formalities.

A credit card is required as a guarantee for the rental. It must be presented at the time of booking on www.bishkekbook.kg and must be in the name of the person signing the Rental Agreement.

Yes, GPS is worldwide system and it works everywhere in Kyrgyzstan.

For Navigation you can use Google Maps. However, we recommend you to use Yandex maps or 2GIS application, as these applications are free, more accurate and updated.

No, unless the car is excessively dirty, then it is advisable to do a car wash

Yes, we offer rooftop tents in Bishkek. Each tent accommodates 2–4 people. You can rent a car with a rooftop tent for travel within Kyrgyzstan. In addition to the rooftop tent, outdoor equipment can also be added to your booking.

Yes, you may extend your booking subject to vehicle availability for the new dates. If you are already using the car, you have to contact our manager to request for extension.